Revenue Maximization Programs -
Keys To Upselling
Designed to provide participants with the skills and techniques needed to increase sales and enhance customer satisfaction by effectively upselling products or services.
About the program
- Taking an order vs making a sale
- Suggestive selling
- Dealing with objections
- Concluding the sales and checking on Customer’s satisfaction
The innovative program summarises the key learning points that can be easily adapted by service providers to enable them to upsell their products/ services.
Participants will have an opportunity to analyse two important questions:
How to set the right price and how to motivate the purchase.
Through a combination of case studies, pricing simulations and group discussions, participants will acquire the following knowledge and skills.
Duration
2 Days.
The training can however be customised to suit your organisation’s needs, availability and size.
Take the next step
Please email administration@zcet.org
Call us on phone; +255 758 790 809
Are you interested to apply for this program? Kindly fill the form below and we will get back to you!
